FAQ
Frequently Asked Questions (FAQs)
Welcome to FG Leather's FAQs. Here, we've compiled answers to common queries to make your experience with us seamless. If you have a question not addressed here, feel free to contact us at info@fg-leather.com or call us at +971 50 144 7878.
Q1: What is Full Grain Leather? Answer: Full grain leather is the toughest and most character-rich leather type, made from the entire hide of an animal once the hair is removed and the material is tanned.
Q2: How is Full Grain Leather Made? Answer: Full grain leather is made using the entire hide of the animal, ensuring durability just below the hair. After removing the hair during processing, the natural grain pattern becomes visible.
Q3: What Sets Full Grain Leather Apart? Answer: Full grain leather incorporates the entire grain of the hide, showcasing imperfections and inherent toughness. Its tight grain structure makes it highly resistant to moisture.
Q4: What About Quality? Answer: The quality of full grain leather derives from the skin of the animal, displaying scratches and imperfections incurred while the animal was alive. It ages beautifully, developing a patina and absorbing oils over time.
Q5: How Durable are FG Leather Products? Answer: Our full grain leather products can be used for 20-30 years or more with proper care, making them a lasting investment in durability and style.
Q6: How Can I Contact Customer Service? Answer: You can reach our customer service hotline at +971 50 144 7878 or email us at info@fg-leather.com. We are here to assist you.
Q7: Do You Offer International Shipping? Answer: Yes, we do offer international shipping. Shipping costs and delivery times may vary. Please check our Shipping Policy or contact us for more information.
Q8: What Materials Do You Use? Answer: We use LWG certified full-grain leather sourced from reputable tanneries in Turkey for all our products.
Q9: How Can I Care for My FG Leather Products? Answer: Refer to our Care Guide for detailed instructions on how to maintain and enhance the longevity of your FG Leather products.
We hope these answers provide clarity. For further assistance, don't hesitate to reach out. Thank you for choosing FG Leather!